Last Updated: April 1, 2022
Please familiarize yourself with our privacy practices and let us know if you have any questions. Irrespective of which country you live in, you authorize us to transfer, store, and use your information in the United States, and any other country where we operate. In some of these countries, the privacy and data protection laws and rules regarding when government authorities may access data may vary from those in the country where you live. Learn more about our data transfer operations in the “International Transfer” section below. If you do not agree to the transfer, storage and use of your information in the United States, and any other country where we operate, please do not use the Sites or Services.
If you are a California resident, please see “Your California Privacy Rights” below for more information about your privacy rights under California law. If you have any questions or comments about this Policy, please contact us at email@example.com.
By accessing or using the Sites or Services in any manner, you also agree to be bound by our Terms of Service (the “Terms”). Please read the Terms carefully. If you do not accept all of the terms and conditions contained in or incorporated by reference into the Agreement, please do not use the Sites or Services.
We may collect the following types of Personal Information:
We collect Personal Information in the following ways:
You will submit Personal Information to us when you create an account or complete forms on our website. In addition, when you use our platform, we may collect certain financial information in connection with an online payment card transaction.
As an employee of a property manager or housing provider, you may choose to provide us with Personal Information about yourself. You may also provide us with certain Personal Information when you apply for a job with us.
You may also provide us with Personal Information about yourself when you report a problem or have a question about our services.
The Sites offer interactive and social features that permit you to submit content and communicate with us. You may provide Personal Information to us when you post information in these interactive and social features. Please note that your postings in these areas of the Sites may be publicly accessible or accessible to other users.
We may collect Personal Information from third parties, such as service and content providers, business partners such as landlords and property managers, companies that provide or sell lists of potential customers, or from others interacting with us.
We obtain certain information automatically, such as your operating system version, browser type, and internet service provider. When you use our Site, we automatically collect and store this information in service logs. This includes: details of how you used our Site; Internet protocol address; and cookies that uniquely identify your browser. The information we collect automatically is statistical data and may or may not include Personal Information, but we may maintain it or associate it with Personal Information we collect in other ways or receive from third parties.
We and our partners use various technologies to collect and store information when you visit one of our Sites, and this may include using cookies or similar technologies to identify your browser or device. We also use these technologies to collect and store information when you interact with services from our partners, such as advertising services. Our third party advertising and analytics partners include Google and similar partners.
The technologies we use for this automatic data collection may include:
We may use Personal Information in ways that are compatible with the purposes for which it was collected from or authorized by you, including for the following purposes:
We will ask for your consent before using information for a purpose other than those set out in this Policy.
We may share Personal Information with the categories of recipients described below:
Regular cookies may generally be disabled or removed by tools available as part of most commercial browsers, and in some instances blocked in the future by selecting certain settings. Browsers offer different functionalities and options, so you may need to set them separately. Also, tools from commercial browsers may not be effective with regard to Flash cookies (also known as locally shared objects), HTML5 cookies, or other tracking technologies. For information on disabling Flash cookies, go to Adobe’s website https://helpx.adobe.com/flash-player/kb/disable-third-party-local-shared.html. Please be aware that if you disable or remove these technologies, some parts of the Site may not work and that when you revisit the Site your ability to limit browser-based tracking technologies is subject to your browser settings and limitations.
For the Site, you may choose whether to receive some Online Interest-based Advertising by submitting opt-outs. Some of the advertisers and service providers that perform advertising-related services for us related to our Site and third parties may participate in the Digital Advertising Alliance’s ("DAA") Self-Regulatory Program for Online Behavioral Advertising. To learn more about how you can exercise certain choices regarding Online Interest-based Advertising, visit https://www.aboutads.info/choices/. Some of these companies may also be members of the Network Advertising Initiative ("NAI"). To learn more about the NAI and your opt-out options for their members, see https://www.networkadvertising.org/choices/. Please be aware that, even if you are able to opt out of certain kinds of Online Interest-based Advertising, you may continue to receive other types of ads. Opting out only means that those selected members should no longer deliver certain Online Interest-based Advertising to you but does not mean you will no longer receive any targeted content and/or ads (e.g., from other ad networks). Also, if your browsers are configured to reject cookies when you visit these opt-out webpages, or you subsequently erase your cookies, use a different device or web browser or use a non-browser-based method of access (e.g., mobile app), your NAI / DAA browser-based opt-out may not, or may no longer, be effective. We support the ad industry’s Self-regulatory Principles for Online Behavioral Advertising and expects that ad networks we directly engage to serve you Online Interest-based Advertising will do so as well, though we cannot guaranty their compliance. We are not responsible for effectiveness of, or compliance with, any third-parties’ opt-out options or programs or the accuracy of their statements regarding their programs.
You can opt out of receiving certain promotional communications (emails or text messaging) from us at any time by (i) for promotional e-mails, following the instructions provided in emails to click on the unsubscribe link, or by changing your marketing communication preferences by logging onto your account; and (ii) for text messages, following the instructions provided in text messages from us to text the word, "STOP". Please note that your opt-out is limited to the e-mail address or phone number used and will not affect subsequent subscriptions. If you opt-out of only certain communications, other subscription communications may continue. Even if you opt out of receiving promotional communications, we may, subject to applicable law, continue to send you non-promotional communications, such as those about your account, transactions, servicing, or our ongoing business relations.
The Sites may contain links to webpages operated by parties other than us. We do not control such websites and are not responsible for their contents or the privacy policies or other practices of such websites. Our inclusion of links to such websites does not imply any endorsement of the material on such websites or any association with their operators. Further, it is up to the user to take precautions to ensure that whatever links the user selects or software the user downloads (whether from this Site or other websites) is free of such items as viruses, worms, trojan horses, defects and other items of a destructive nature. These websites and services may have their own privacy policies, which the user will be subject to upon linking to the third party's website. We strongly recommend that each user review the third party's terms and policies.
We maintain administrative, technical and physical safeguards designed to protect your Personal Information against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use. We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, taking into account technological reality, cost, the scope, context and purposes of processing weighted against the severity and likelihood that the processing could threaten individual rights and freedoms. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially reasonable means to protect your Personal Information, we cannot guarantee absolute security. When you provide us with financial information, we encrypt the transmission of that information by using industry practices as outlined by the Payment Card Industry Data Security Standard (PCI DSS).
If you have reason to believe that your Personal Information is no longer secure (for example, if you feel that the security of your account has been compromised), please contact us immediately at firstname.lastname@example.org.
The Site is not intended for use by children. We do not intentionally collect Personal Information about visitors who are under the age of 16. If a child has provided us with Personal Information, a parent or guardian of that child may contact us to have the information deleted from our records. If you believe that we might have any information from a child under age 16 in the applicable jurisdiction, please contact us at email@example.com. If we learn that we have inadvertently collected the Personal Information of a child under 16, or equivalent minimum age depending on jurisdiction, we will take steps to delete the information as soon as possible.
Your browser settings may allow you to automatically transmit a "Do Not Track" signal to Internet sites you visit. Note, however, there is no consensus among industry participants as to what "Do Not Track" means in this context. Like many Internet sites, we currently do not alter our practices when we receive a "Do Not Track" signal from a visitor’s browser. To find out more about "Do Not Track," you can visit https://www.allaboutdnt.com, but we are not responsible for the completeness or accuracy of this third party information. Some third parties, however, may offer you choices regarding their tracking technologies. For specific information on some of the choice options offered by third party analytics and advertising providers, see “Analytics and Advertising Tracking Technologies,” above. We may offer tools in connection with the Site that allow you to exercise certain preferences regarding cookies and other tracking technologies associated with the Site.
This section applies to California residents whose Personal Information is subject to the California Consumer Privacy Act of 2018 (“CCPA”). If you are not a California resident, the rights described in this section do not apply to you.
Information about the Personal Information we collected in the past 12 months, the categories of sources from which we collected such Personal Information and the purposes for which we used Personal Information are described above in “Personal Information We Collect,” “How We Collect Personal Information” and “How We Use Personal Information,” respectively.
Below is a summary of the categories of Personal Information we shared for a business purposes during the previous 12 months and the categories of third parties with whom we shared such Personal Information.
Categories of Personal Information Shared for a Business Purpose
Categories of Third Parties With Whom We Shared Personal Information for a Business Purpose
Internet usage information
Audio, electronic, visual, thermal, olfactory or similar informationion
Below is a summary of the categories of Personal Information we sold during the previous 12 months and the categories of third parties to whom we sold such Personal Information.
Categories of Personal Information Sold
Categories of Third Parties to Whom We Sold Personal Information
Internet usage information
Subject to certain legal limitations and applicable exceptions, California residents may exercise the following rights.
Under the CCPA, you also have the right not to receive discriminatory treatment from us as a result of your exercising these rights.
You may exercise your rights under the CCPA by either:
You may also designate an authorized agent to exercise these rights on your behalf by following the process described in “Authorized Agents,” below.
You may request access to your Personal Information twice in any 12-month period, measured from the date we receive your first request. If you submit a request to obtain your Personal Information more than twice in any 12-month period, we will either: (i) proceed with honoring your request; or (ii) deny your request in writing.
In order for you to exercise your CCPA rights, we will need to obtain certain information from you to verify your identity.
For a report of the specific Personal Information we have collected about you, you must provide us with three of the following pieces of information in order for us to verify your identity:
You also must provide us with a signed declaration, under penalty of perjury, that you are who you say you are.
For a report of the categories of Personal Information we have collected about you or for a request to delete your Personal Information, you must provide us with two of the above-referenced pieces of information in order for us to verify your identity.
We do not impose verification protocols for processing California residents’ requests to opt out of the “sale” of their Personal Information, unless we have reason to question the authenticity of a requester’s identity, in which case we may request an affidavit affirming their identity and California residency.
To the extent possible, we will use our existing account authentication practices to verify your identity. Where necessary, we may request additional information about you so that we can verify your identity. Where we did not already hold that information, we will use it only for the purpose of verifying your identity and to process your request.
California residents can empower an “authorized agent” to submit CCPA requests on their behalf through the same means outlined above through which a California resident may file a request. Unless the California resident has provided the authorized agent with a power of attorney under the California Probate Code, we will also require the following before processing a request submitted via an authorized agent:
We will respond to Right to Delete requests and Right to Know requests within 45 calendar days, unless we need more time, in which case we will notify you and may take up to 90 calendar days total to respond to your request. We will comply with a request to opt-out as soon as feasibly possible, but no later than 15 business days from the date we receive the request.
California Civil Code Section § 1798.83 permits users of our Site that are California residents to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. To make such a request, California users may request further information by contacting us at firstname.lastname@example.org or by writing to us at the address listed in the “How to Contact Us” section below.
We collect certain Personal Information of Nevada consumers through our Sites. The Personal Information that we collect and the third parties with whom we share it are described above in “Personal Information We Collect” and “With Whom We Share Personal Information,” respectively.
If you are a Nevada resident and would like to review your Personal Information, you or your authorized representative may submit your request via the methods described below in “How to Contact Us.” We will respond to your verified request as soon as reasonably practicable, but no later than sixty (60) days after receipt. If circumstances cause any delay in our response, you will be promptly notified and provided a date for our response.
As described above, we sell Personal Information to third party providers of relevant products and services so that they may share offers and other information with you. Under Nevada law, you have the right to direct us to not sell your Personal Information to third parties. To exercise this right, if applicable, you or your authorized representative may notify us via the methods described below in “How to Contact Us.” We will respond to your verified request as soon as reasonably practicable, but no later than sixty (60) days after receipt. If circumstances cause any delay in our response, you will be promptly notified and provided a date for our response.