Pet Screening, Inc. Privacy Policy

Last Updated: April 1, 2022

Introduction

Pet Screening, Inc. (“we” or “us”), recognizes the importance of protecting information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household (“Personal Information”) that we may collect from visitors and other individuals (“you”). This PetScreening, Inc. Privacy Policy (this “Policy”) contains details about how we collect, use, and share with third parties Personal Information that we obtain from and about you, including when you use our websites (collectively, the “Sites”), applications, software, communications, capabilities and services (collectively, the “Services”) accessible on or by any Site.

Please familiarize yourself with our privacy practices and let us know if you have any questions. Irrespective of which country you live in, you authorize us to transfer, store, and use your information in the United States, and any other country where we operate. In some of these countries, the privacy and data protection laws and rules regarding when government authorities may access data may vary from those in the country where you live. Learn more about our data transfer operations in the “International Transfer” section below. If you do not agree to the transfer, storage and use of your information in the United States, and any other country where we operate, please do not use the Sites or Services.

If you are a California resident, please see “Your California Privacy Rights” below for more information about your privacy rights under California law.  If you have any questions or comments about this Policy, please contact us at privacy@petscreening.com.

When this Policy Applies

This Policy applies to all of the Services offered by us and our affiliates. This Policy does not apply to services offered by other companies or individuals, including products or sites that may be displayed to you, or other sites linked from our Services. Our Policy does not cover the information practices of other companies and organizations who advertise our Services, and who may use cookies, pixel tags and other technologies to serve and offer relevant ads.

Terms of Service

By accessing or using the Sites or Services in any manner, you also agree to be bound by our Terms of Service (the “Terms”). Please read the Terms carefully. If you do not accept all of the terms and conditions contained in or incorporated by reference into the Agreement, please do not use the Sites or Services.

Personal Information We Collect

We may collect the following types of Personal Information:

  • Identifiers, such as name, date of birth, email address, physical address, telephone number, account number or name and password.
  • Protected characteristics, such as age, race, gender, and marital status.
  • Financial information, such as debit or credit card numbers, social security numbers, bank account information, and any background information provided by you or collected by us. This also includes information regarding your residential leases, such as lease term and rental amount.
  • Information about a health condition necessitating an assistance animal.
  • Internet usage information, such as your browsing history, IP addresses, cookie IDs, search history, and information regarding your interactions with and use of the website or mobile applications. For more information, see “Your Ad Choices,” below.
  • Commercial information, including services purchased, obtained or considered, or other purchasing or consumer history.
  • Audio, electronic, visual, thermal, olfactory or similar information.
  • Geolocation information.
  • Professional or employment-related information, such as job title, business address, employment history, or other professional information.

How We Collect Personal Information

We collect Personal Information in the following ways:

Information You Give to Us

You will submit Personal Information to us when you create an account or complete forms on our website. In addition, when you use our platform, we may collect certain financial information in connection with an online payment card transaction.

As an employee of a property manager or housing provider, you may choose to provide us with Personal Information about yourself. You may also provide us with certain Personal Information when you apply for a job with us.

You may also provide us with Personal Information about yourself when you report a problem or have a question about our services.

The Sites offer interactive and social features that permit you to submit content and communicate with us. You may provide Personal Information to us when you post information in these interactive and social features. Please note that your postings in these areas of the Sites may be publicly accessible or accessible to other users.

From Third Parties

We may collect Personal Information from third parties, such as service and content providers, business partners such as landlords and property managers, companies that provide or sell lists of potential customers, or from others interacting with us.

Information We Obtain from Your Use of Our Site and Services

We obtain certain information automatically, such as your operating system version, browser type, and internet service provider. When you use our Site, we automatically collect and store this information in service logs. This includes: details of how you used our Site; Internet protocol address; and cookies that uniquely identify your browser. The information we collect automatically is statistical data and may or may not include Personal Information, but we may maintain it or associate it with Personal Information we collect in other ways or receive from third parties.

Cookies and Similar Technologies

We and our partners use various technologies to collect and store information when you visit one of our Sites, and this may include using cookies or similar technologies to identify your browser or device. We also use these technologies to collect and store information when you interact with services from our partners, such as advertising services. Our third party advertising and analytics partners include Google and similar partners.

The technologies we use for this automatic data collection may include:

  • Cookies. A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Sites. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our services.
  • Web Beacons. Pages of our Sites or our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags and single-pixel gifs) that permit us, for example, to count users who have visited those pages or opened an e-mail and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
  • Clickstream Data. Clickstream data is information collected by our computers when you request Web pages from the Sites. Clickstream data may include information such as the page served, the time spent viewing the page, source of the request, type of browser making the request, the preceding page viewed and similar information. Clickstream data permits us to analyze how visitors arrive at the Sites, what type of content is popular, what type of visitors in the aggregate are interested in particular kinds of content on the Sites.

How We Use Personal Information

We may use Personal Information in ways that are compatible with the purposes for which it was collected from or authorized by you, including for the following purposes:

  • To provide the Services, such as to register and administer accounts on the Sites; provide customer support; diagnose, repair and track service issues; communicate with you about the Services and new products and services; authenticate your identity; verify eligibility for certain programs; to respond to requests, complaints, and inquiries; and otherwise facilitate your relationship with us.
  • For our own internal business purposes, such as to evaluate or audit the usage, performance and safety of the Services; evaluate and improve the quality of the Sites and Services and design new products and services; operate our Sites; internal research and analytics purposes; display or evaluate the effectiveness of our advertising or marketing efforts; evaluate and improve the quality of your interactions with us; catalog your responses to surveys or questionnaires; or maintain internal business records.
  • For marketing, such as for contextual ad customization or to market the Services or the products or services of our affiliates, business partners, or other third parties. We may use Personal Information we collect to send you newsletters, surveys, questionnaires, or information about events, or administer promotions, sweepstakes, or contests. You can unsubscribe to our email marketing via the link in the email or by contacting us using one of the methods described in “Contact Information,” below.
  • To prevent fraud, such as using Personal Information about you obtained through our Services to detect, prevent, and respond to security incidents or other malicious, deceptive, fraudulent, or illegal activity, including potential violations of our Terms of Service or this Policy.

We will ask for your consent before using information for a purpose other than those set out in this Policy.

With Whom We Share Personal Information

We may share Personal Information with the categories of recipients described below:

  • Affiliates and subsidiaries. We may share Personal Information within our group of companies, which includes parents, subsidiaries, business units, and other companies that share common ownership for the purposes described above.
  • Service providers. We may share Personal Information with service providers or subcontractors that help us perform our business functions, including completing a transaction you request or supporting our relationship with you, such as marketing partners, third party hosted services providers, social media companies, and similar partners. It is our policy to only share Personal Information with contractors, service providers and other third parties who are bound by contractual obligations to keep Personal Information confidential and use it only for the purposes for which we disclose it to them.
  • Third Party Marketers. Subject to the rights of California residents explained below in “Your California Privacy Rights,” we may share your Personal Information with third parties that sell products and services we think you might be interested in, for their own marketing purposes.  
  • Business partners. We share Personal Information with third party business partners in connection with providing the Services. Examples of third parties to whom we may disclose Personal Information for this purpose are property managers and landlords. We also provide banner and other advertising on our Websites, from Google and other third parties, that may place and read cookies on your browser, or use web beacons to collect information in the course of advertisements being served. See “Your Ad Choices,” below.
  • Law enforcement and other government agencies. We may share Personal Information with third parties like law enforcement or other government agencies to comply with law or legal requirements; to enforce or apply our Terms of Service and other agreements; and to protect ours, our users’, or third parties’ rights, property or safety.
  • Parties to a corporate transaction. In the event that we enter into, or intend to enter into, a transaction that alters the structure of our business, such as a reorganization, merger, sale, joint venture, assignment, transfer, change of control, or other disposition of all or any portion of our business, assets or stock, we may share Personal Information with third parties in connection with such transaction. Any other entity that buys us or part of our business will have the right to continue to use your Personal Information, but only in the manner set out in this Policy.

Tracking Technologies Generally

Regular cookies may generally be disabled or removed by tools available as part of most commercial browsers, and in some instances blocked in the future by selecting certain settings. Browsers offer different functionalities and options, so you may need to set them separately. Also, tools from commercial browsers may not be effective with regard to Flash cookies (also known as locally shared objects), HTML5 cookies, or other tracking technologies. For information on disabling Flash cookies, go to Adobe’s website https://helpx.adobe.com/flash-player/kb/disable-third-party-local-shared.html. Please be aware that if you disable or remove these technologies, some parts of the Site may not work and that when you revisit the Site your ability to limit browser-based tracking technologies is subject to your browser settings and limitations.

Analytics and Advertising Tracking Technologies

You may exercise choices regarding the use of cookies from Google Analytics by going to https://tools.google.com/dlpage/gaoptout or downloading the Google Analytics Opt-out Browser Add-on. You may exercise choices regarding the use of cookies from Adobe Analytics by going to https://www.adobe.com/privacy/opt-out.html under the section labeled "Tell our customers not to measure your use of their web sites or tailor their online ads for you."

For the Site, you may choose whether to receive some Online Interest-based Advertising by submitting opt-outs. Some of the advertisers and service providers that perform advertising-related services for us related to our Site and third parties may participate in the Digital Advertising Alliance’s ("DAA") Self-Regulatory Program for Online Behavioral Advertising. To learn more about how you can exercise certain choices regarding Online Interest-based Advertising, visit https://www.aboutads.info/choices/. Some of these companies may also be members of the Network Advertising Initiative ("NAI"). To learn more about the NAI and your opt-out options for their members, see https://www.networkadvertising.org/choices/. Please be aware that, even if you are able to opt out of certain kinds of Online Interest-based Advertising, you may continue to receive other types of ads. Opting out only means that those selected members should no longer deliver certain Online Interest-based Advertising to you but does not mean you will no longer receive any targeted content and/or ads (e.g., from other ad networks). Also, if your browsers are configured to reject cookies when you visit these opt-out webpages, or you subsequently erase your cookies, use a different device or web browser or use a non-browser-based method of access (e.g., mobile app), your NAI / DAA browser-based opt-out may not, or may no longer, be effective. We support the ad industry’s Self-regulatory Principles for Online Behavioral Advertising and expects that ad networks we directly engage to serve you Online Interest-based Advertising will do so as well, though we cannot guaranty their compliance. We are not responsible for effectiveness of, or compliance with, any third-parties’ opt-out options or programs or the accuracy of their statements regarding their programs.

Communications

You can opt out of receiving certain promotional communications (emails or text messaging) from us at any time by (i) for promotional e-mails, following the instructions provided in emails to click on the unsubscribe link, or by changing your marketing communication preferences by logging onto your account; and (ii) for text messages, following the instructions provided in text messages from us to text the word, "STOP". Please note that your opt-out is limited to the e-mail address or phone number used and will not affect subsequent subscriptions. If you opt-out of only certain communications, other subscription communications may continue. Even if you opt out of receiving promotional communications, we may, subject to applicable law, continue to send you non-promotional communications, such as those about your account, transactions, servicing, or our ongoing business relations.

Third Party Links

The Sites may contain links to webpages operated by parties other than us. We do not control such websites and are not responsible for their contents or the privacy policies or other practices of such websites. Our inclusion of links to such websites does not imply any endorsement of the material on such websites or any association with their operators. Further, it is up to the user to take precautions to ensure that whatever links the user selects or software the user downloads (whether from this Site or other websites) is free of such items as viruses, worms, trojan horses, defects and other items of a destructive nature. These websites and services may have their own privacy policies, which the user will be subject to upon linking to the third party's website. We strongly recommend that each user review the third party's terms and policies.

How We Protect Personal Information

We maintain administrative, technical and physical safeguards designed to protect your Personal Information against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use. We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, taking into account technological reality, cost, the scope, context and purposes of processing weighted against the severity and likelihood that the processing could threaten individual rights and freedoms. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially reasonable means to protect your Personal Information, we cannot guarantee absolute security.  When you provide us with financial information, we encrypt the transmission of that information by using industry practices as outlined by the Payment Card Industry Data Security Standard (PCI DSS).

If you have reason to believe that your Personal Information is no longer secure (for example, if you feel that the security of your account has been compromised), please contact us immediately at privacy@petscreening.com.

Children

The Site is not intended for use by children. We do not intentionally collect Personal Information about visitors who are under the age of 16. If a child has provided us with Personal Information, a parent or guardian of that child may contact us to have the information deleted from our records. If you believe that we might have any information from a child under age 16 in the applicable jurisdiction, please contact us at privacy@petscreening.com. If we learn that we have inadvertently collected the Personal Information of a child under 16, or equivalent minimum age depending on jurisdiction, we will take steps to delete the information as soon as possible.

“Do Not Track” Signals

Your browser settings may allow you to automatically transmit a "Do Not Track" signal to Internet sites you visit. Note, however, there is no consensus among industry participants as to what "Do Not Track" means in this context. Like many Internet sites, we currently do not alter our practices when we receive a "Do Not Track" signal from a visitor’s browser. To find out more about "Do Not Track," you can visit https://www.allaboutdnt.com, but we are not responsible for the completeness or accuracy of this third party information. Some third parties, however, may offer you choices regarding their tracking technologies. For specific information on some of the choice options offered by third party analytics and advertising providers, see “Analytics and Advertising Tracking Technologies,” above. We may offer tools in connection with the Site that allow you to exercise certain preferences regarding cookies and other tracking technologies associated with the Site.

Your California Privacy Rights

This section applies to California residents whose Personal Information is subject to the California Consumer Privacy Act of 2018 (“CCPA”).  If you are not a California resident, the rights described in this section do not apply to you.

Information about the Personal Information we collected in the past 12 months, the categories of sources from which we collected such Personal Information and the purposes for which we used Personal Information are described above in “Personal Information We Collect,” “How We Collect Personal Information” and “How We Use Personal Information,” respectively.

Summary of Personal Information We Have Shared for a Business Purpose

Below is a summary of the categories of Personal Information we shared for a business purposes during the previous 12 months and the categories of third parties with whom we shared such Personal Information.  

Categories of Personal Information Shared for a Business Purpose

Categories of Third Parties With Whom We Shared Personal Information for a Business Purpose

Identifiers

  • Service providers, such as payment processors, IT providers, accountants, analytics companies, and marketing providers;
  • Business partners that collect information through cookies placed on our Sites.

Financial Information

  • Service providers, such as payment processors, IT providers, accountants, analytics companies, and marketing providers.

Internet usage information

  • Service providers, such as payment processors, IT providers, accountants, analytics companies, and marketing providers;
  • Business partners that collect information through cookies placed on our Sites.

Commercial information

  • Service providers, such as payment processors, IT providers, accountants, analytics companies, and marketing providers.

Audio, electronic, visual, thermal, olfactory or similar informationion

  • Service providers, such as payment processors, IT providers, accountants, analytics companies, and marketing providers.

Inferences

  • Service providers, such as payment processors, IT providers, accountants, analytics companies, and marketing providers;
  • Business partners that collect information through cookies placed on our Sites.

Personal Information We Have Sold

Below is a summary of the categories of Personal Information we sold during the previous 12 months and the categories of third parties to whom we sold such Personal Information.

Categories of Personal Information Sold

Categories of Third Parties to Whom We Sold Personal Information

Identifiers

  • Business partners that collect information through cookies placed on our Sites; and
  • Business partners that may market their own products and services.

Internet usage information

  • Business partners that collect information through cookies placed on our Sites; and
  • Business partners that may market their own products and services.

Commercial information

  • Business partners that collect information through cookies placed on our Sites; and
  • Business partners that may market their own products and services.

Inferences

  • Business partners that collect information through cookies placed on our Sites; and
  • Business partners that may market their own products and services.

Your CCPA Rights

Subject to certain legal limitations and applicable exceptions, California residents may exercise the following rights.  

  • Right to Know.  You have the right to request that we disclose to you the categories of Personal Information we have collected, used, disclosed and sold about you in the preceding 12 months, the categories of sources from which we collected the Personal Information, the purposes for collecting the Personal Information, and the categories of third parties with whom we have shared or sold your Personal Information.  You may also request information about the specific pieces of Personal Information we have collected about you.
  • Right to Delete.  You have the right to request that we delete your Personal Information that we have collected from you, subject to certain exceptions.
  • Right to Opt Out of the “Sale” of Your Personal Information. We may disclose certain Personal Information about you for purposes that may be considered a “sale” under the CCPA. For example, we may disclose Personal Information to business partners that have placed cookies on our Sites and advertising technology companies. We may also provide your Personal Information to third party providers of relevant products and services so that they may provide you with offers and other information.  You have the right to opt out of this “sale” of your Personal Information.

Under the CCPA, you also have the right not to receive discriminatory treatment from us as a result of your exercising these rights.

How to Exercise Your Rights

You may exercise your rights under the CCPA by either:

You may also designate an authorized agent to exercise these rights on your behalf by following the process described in “Authorized Agents,” below.

You may request access to your Personal Information twice in any 12-month period, measured from the date we receive your first request.  If you submit a request to obtain your Personal Information more than twice in any 12-month period, we will either: (i) proceed with honoring your request; or (ii) deny your request in writing.

Verification

In order for you to exercise your CCPA rights, we will need to obtain certain information from you to verify your identity.  

For a report of the specific Personal Information we have collected about you, you must provide us with three of the following pieces of information in order for us to verify your identity:  

  • full name;
  • email address;
  • mailing address; or
  • phone number.

You also must provide us with a signed declaration, under penalty of perjury, that you are who you say you are.  

For a report of the categories of Personal Information we have collected about you or for a request to delete your Personal Information, you must provide us with two of the above-referenced pieces of information in order for us to verify your identity.  

We do not impose verification protocols for processing California residents’ requests to opt out of the “sale” of their Personal Information, unless we have reason to question the authenticity of a requester’s identity, in which case we may request an affidavit affirming their identity and California residency.

To the extent possible, we will use our existing account authentication practices to verify your identity. Where necessary, we may request additional information about you so that we can verify your identity. Where we did not already hold that information, we will use it only for the purpose of verifying your identity and to process your request.    

Authorized Agents  

California residents can empower an “authorized agent” to submit CCPA requests on their behalf through the same means outlined above through which a California resident may file a request. Unless the California resident has provided the authorized agent with a power of attorney under the California Probate Code, we will also require the following before processing a request submitted via an authorized agent:

  • signed authorization from the consumer permitting the authorized agent to submit CCPA requests on their behalf;
  • proof of the consumer’s identity sufficient to satisfy our verification process that otherwise applies to CCPA requests; and
  • direct confirmation sent from the consumer to us (without the authorized agent as an intermediary) affirming that the agent is authorized to act on their behalf.

Timing  

We will respond to Right to Delete requests and Right to Know requests within 45 calendar days, unless we need more time, in which case we will notify you and may take up to 90 calendar days total to respond to your request.  We will comply with a request to opt-out as soon as feasibly possible, but no later than 15 business days from the date we receive the request.

California “Shine the Light” Law

California Civil Code Section § 1798.83 permits users of our Site that are California residents to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. To make such a request, California users may request further information by contacting us at privacy@petscreening.com or by writing to us at the address listed in the “How to Contact Us” section below.

Your Nevada Privacy Rights

We collect certain Personal Information of Nevada consumers through our Sites. The Personal Information that we collect and the third parties with whom we share it are described above in “Personal Information We Collect” and “With Whom We Share Personal Information,” respectively.

If you are a Nevada resident and would like to review your Personal Information, you or your authorized representative may submit your request via the methods described below in “How to Contact Us.” We will respond to your verified request as soon as reasonably practicable, but no later than sixty (60) days after receipt. If circumstances cause any delay in our response, you will be promptly notified and provided a date for our response.

As described above, we sell Personal Information to third party providers of relevant products and services so that they may share offers and other information with you.  Under Nevada law, you have the right to direct us to not sell your Personal Information to third parties. To exercise this right, if applicable, you or your authorized representative may notify us via the methods described below in “How to Contact Us.” We will respond to your verified request as soon as reasonably practicable, but no later than sixty (60) days after receipt. If circumstances cause any delay in our response, you will be promptly notified and provided a date for our response.

Changes to this Policy

Our Policy may change from time to time. We will post any privacy policy changes on this page.